Featured Success Stories
Detailed accounts of how we've helped our customers succeed
Sarah Rodriguez
Fleet Operations Manager, Rodriguez Logistics
Emergency Response Saved Our Critical Delivery
"We had one of our trucks break down 150 miles from our facility on a Friday evening with a time-critical delivery scheduled for Monday morning. The load was worth $50,000 and missing the delivery would have cost us the contract."
"I called Coltens Road Service at 8 PM and they had a mobile unit dispatched within 90 minutes. Their technician diagnosed a failed fuel pump and had it replaced by 11 PM the same night. Our driver made the delivery on time Monday morning."
Result: $50,000 contract saved, customer relationship maintained, zero downtime costs
Marcus Thompson
Owner-Operator, Independent Driver
Honest Diagnosis Saved Thousands in Unnecessary Repairs
"I took my 2019 Peterbilt to another shop first when I was having transmission issues. They quoted me $4,800 for a transmission rebuild and said I needed the work immediately or the truck would be dangerous to drive."
"Something didn't feel right, so I got a second opinion from Coltens. Their diagnosis revealed it was actually a $180 sensor causing the problem, not the transmission itself. They fixed it the same day and my truck has been running perfectly for 8 months since then."
Result: $4,620 saved, honest service, truck back on the road same day
David Mitchell
Logistics Director, Midwest Transportation Solutions
Preventive Maintenance Program Increased Fleet Reliability
"We switched our 25-truck fleet to Coltens Road Service's maintenance program 18 months ago. Before the switch, we were experiencing 15-20 roadside breakdowns per month, which was costing us tremendously in both repairs and lost productivity."
"Since implementing their preventive maintenance schedule, our breakdown rate has dropped to just 2-3 incidents per month. Their proactive approach catches problems before they become major issues, and their detailed reporting helps us make better fleet management decisions."
Result: 85% reduction in breakdowns, 30% decrease in maintenance costs, improved fleet reliability
